Archive for the ‘Softwares’ Category
www.kapdesk.com - Multi-Channel Customer Support Software, Customer Service Software Multi-channel customer support allows customer conversation in one place through email, phone, live chat, social media channels like Facebook & Twitter.
www.kapdesk.com - Online Helpdesk Software that integrates and manages customer queries and responses from Facebook, twitter, live chat, Email and phone. Now be quick and organized at managing your customers.
www.kapdesk.com - Customer Service Analytics, Customer Support Analytics, Customer Service Operations Get the kapdesk customer service analytics to track of your customers data, information and can also track the reports of employee, status of tickets.
www.kapdesk.com - Call Center Software, Call Management S/w, Phone Support System, Voice Support Customers can raise their tickets via voice or call or phone support, this software have special features like call recording software, call center software.
www.kapdesk.com - email Ticketing System, email Support Software, Convert emails into tickets Kapdesk allows customers to submit their issues or tickets via email called email ticketing system to customer support executives or agents.
www.kapdesk.com - escalation Matrix, Ticket Management System Reduce customer response times with Kapdesk escalation matrix and ticket management system manages your customer’s queries an easy process.