How ITIL Aligns IT with Business Goals
In today’s digital-first world, businesses rely heavily on IT to drive efficiency, innovation, and customer satisfaction. However, without a structured framework, IT teams often struggle to align their work with overall business objectives. This is where the ITIL Latest Version, known as ITIL 4, plays a crucial role. By providing a clear framework for IT service management, ITIL ensures that IT initiatives are not just technical implementations but strategic enablers of business success.